Privacy Policy

Last Updated: January 2024

1. Introduction

coral-glacier ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website coral-glacier.com or engage with our services.

We comply with the General Data Protection Regulation (GDPR), the Irish Data Protection Acts 1988-2018, and other applicable data protection legislation.

2. Data Controller

coral-glacier is the data controller responsible for your personal data. Our contact details are:

• Address: 42 Grafton Street, Dublin 2, D02 HY83, Ireland
• Email: [email protected]

3. Information We Collect

We may collect and process the following categories of personal data:

3.1 Information You Provide

• Contact information (name, email address)
• Organisation or company name
• Service enquiries and correspondence
• Feedback and survey responses

3.2 Automatically Collected Information

• IP address and browser type
• Pages visited and time spent on our website
• Referring website addresses
• Device information

4. How We Use Your Information

We use your personal data for the following purposes:

• To respond to your enquiries and provide requested services
• To communicate with you about our services
• To improve our website and services
• To comply with legal obligations
• To protect our legitimate business interests

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: Where you have given clear consent for us to process your personal data for specific purposes
• Contractual necessity: Where processing is necessary for the performance of a contract with you
• Legal obligation: Where processing is necessary to comply with applicable laws
• Legitimate interests: Where processing is necessary for our legitimate business interests, provided these are not overridden by your rights

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal data to third parties. We may share your information with:

• Service providers who assist in operating our website and delivering services
• Professional advisers such as lawyers and accountants
• Regulatory authorities when required by law

All third parties are required to respect the security of your personal data and treat it in accordance with the law.

7. International Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). Where this occurs, we ensure appropriate safeguards are in place to protect your data, such as Standard Contractual Clauses approved by the European Commission.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period depends on the nature of the data and the purposes for which it was collected.

9. Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right of access: Request copies of your personal data
• Right to rectification: Request correction of inaccurate or incomplete data
• Right to erasure: Request deletion of your personal data
• Right to restrict processing: Request limitation of data processing
• Right to data portability: Request transfer of your data to another party
• Right to object: Object to processing based on legitimate interests
• Right to withdraw consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at [email protected].

10. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

11. Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about our use of cookies, please see our Cookie Policy.

12. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child, we will take steps to delete such information.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

14. Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Data Protection Commission (DPC), Ireland's supervisory authority:

• Website: www.dataprotection.ie
• Address: 21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland

15. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

• Email: [email protected]
• Address: 42 Grafton Street, Dublin 2, D02 HY83, Ireland